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Description
Brand Name: Necklace My Way
Customized Type: NAME
Origin: Mainland China
Metals Type: STAINLESS STEEL
Gender: Women
Item Type: Customized Rings
Rings Type: Bridal Sets
Occasion: Anniversary
Setting Type: Invisible Setting
Style: TRENDY
Surface Width: 12mm
Material: Metal
Shape\pattern: Geometric
Fine or Fashion: fashion
Compatibility: Other
DIY Customization: You are free to choose the color of the simulated birthstone
Free Engraving: Engrave names such as lover's/parent's/friend's/sister's/grandparent's
The Perfect Gift: Best gift idea for friend,lover,girlfriend,fiancee,wife,mother,grandma
Occasion: Christmas,Birthday,Anniversary,Valentine's Day,Mother's Day
Model Number: RI103802,RI103501,RI103804, RI103803
Additional Information
Shipping & Return
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@necklacemyway.com. Please note that returns will need to be sent to the following address: 309 COFFEEN AVE STE 2495 ,SHERIDAN, WY 82801, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@necklacemyway.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
CANCELLATIONS
If you need to cancel your order, please contact us up to 2 hours after placing it. Please be advised that personalized jewelry pieces are made especially for you; therefore, after 2 hours, they can either be returned for exchange or store credit.
If your order has already been shipped, you will need to return the items to us. To cancel your order, please contact our customer care team here.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@necklacemyway.com.
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